Jean "John" Nalbantian, is the founder and CEO of The Better Connect Academy, LLC. 

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With over 25 years of experience working with hard-of-hearing individuals and other disability groups, his experience and relationships helped in the development of this very important online course. His vision is to continue advocating for the hard-of-hearing community and ensuring that businesses and organizations know how to provide effective communication per ADA laws.

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He's a graduate of the University of Phoenix, B.S. in Human Services Management. He holds Gerontology certifications from USC Leonard Davis School of Gerontology and a life coach certification from the New Skills Academy.

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Currently a Middle School Special Education Teacher.

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Personal note:

Your enrollment is very important and commendable. The hard of hearing and deaf communities need you to provide effective communication per ADA laws and to bridge the communication gap. Thank you for taking the course.